Privacy Policy

Personal information: 

Personal information covers all information that may be used to identify a natural person, including, but not limited to, his or her first and last name, address or other physical address, email address or other contact information, whether related to his or her private residence or workplace.

Dimex APS is the data controller for the information collected about customers and visitors to the website. Processing of personal data is in accordance with current legislation. If you are unable to accept our data policy, please do not use this website.

Registration of personal data

As a general rule, you can access our website without telling us who you are or otherwise providing personal information about yourself.

We only register your personal data in order to provide services to you, process any complaints and to improve our offers and recommendations.

We collect and process information about you when you:

  • trade with us
  • send an inquiry, complaint or feedback
  • otherwise provides personal information to us via the website or otherwise.

Your personal data will only be kept for as long as necessary in relation to the stated purposes above or otherwise required by applicable law.

Personal information collected through our website is provided with your consent when you use the website. With this text you are thus informed about what information is collected. Any payment information is transmitted encrypted.

Disclosure of information to third parties

Personal information provided on is only disclosed to:

  • The company's internal departments
  • Selected and trusted third parties who may use your personal data to deliver your ordered goods or services.
  • Abuse registers in accordance with applicable law in the event of abuse or fraud.

If Dimex APS acts as a data processor on behalf of our corporate customers, we will, in addition to the legislation, always be subject to a written data processing agreement that describes how we protect personal data.

To further develop and improve our website, we keep statistics on how users use the site. The statistics are used only in summarized form, e.g. to see which pages and browsers our customers use most.

At this time, we do not use cookies on our website, but we reserve the right to use Google Analytics to collect visitor statistics and may, in this connection, disclose IP addresses to Google.

Google may also disclose the information to third parties where required by law, or to third parties performing their duties. The Google Analytics Privacy Terms are accepted by visiting our website and located at

Storage of personal data

The personal data is stored on servers in Denmark and within the EU under secure conditions. Some personal data is managed by a third party (data processor) who stores and processes personal data, on behalf of Dimex APS in accordance with the data policy and the applicable personal data protection legislation.

We will only retain personal data for as long as necessary in relation to the stated purposes above or otherwise required by applicable law.

Access to personal data

As a customer or otherwise registered with Dimex Aps you have the right to insight into what information is registered about you, in addition you can have your information corrected or deleted by our database if you no longer want the information stored. Inquiries can be made by contacting us at. e-mail to

Dimex APS commits itself to continually meet the regulatory requirements for privacy.